Shipping policy

Thank you for shopping with Panzar & Co. We are committed to providing a smooth and reliable delivery experience.

Order Processing
Orders are processed within 1–3 business days after payment has been received.
Orders are processed Monday through Friday, excluding public holidays.
During promotions, holidays, or peak shopping periods, processing times may be slightly longer.

Shipping Times
Estimated delivery times are:
International: 7–21 business days (depending on the destination and customs processing)
Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs
Shipping fees are calculated at checkout based on your delivery location, package size, and shipping method selected.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays
While we work with trusted shipping partners, delivery delays may occasionally occur due to weather, customs, courier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. Panzar & Co. is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the courier to investigate the issue and help resolve it as quickly as possible.

Customs and Import Duties
International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.

Contact Us
If you have any questions about your order or shipping, please contact our customer support team through the contact page on the Panzar & Co. website. We are happy to assist you.